ICT Officer – Technical Architecture, P-2

Information Technology Solutions and Services Division, New York Headquarters (TFT)

Under the direct guidance of the Infrastructure Engineering Architect, the ICT Officer – Technical Architecture will:

Write/develop and implement appropriate software scripts and/or programs using Java, Dot.Net, Visual Basic, or appropriate platform/programmin g language, to fulfill and complete the technical design and requirements as part of a total solution or workaround in a specific system environment. (25%)

Develop, test, validate and document UNICEF’s standard client and server operating systems (e.g. Windows NT, 2000, 2003, 2008, XP, Vista etc.) and other core software (e.g. Active Directory, WinTerms, Citrix etc.). Test hands-on, newly-released service packs, fixes and patches for appropriate inclusion into the standard UNICEF build. Using the appropriate tools create customized software builds for enterprise deployment to client PCs in multiple, geographically dispersed locations. Issue timely documentation on new software releases and upgrades in synchronization with ITD rollout schedule. (25%)

Design and formulate procedures for ITSSD Operations to deal with desktop and server hardware as well as operating system installations and configurations (e.g. installation and configuration of ghost OS and application images, procedural guidelines for maintenance and systems support, etc). Provide end-user training as required and provide the back-end support of enterprise migrations and cutovers as they relate to the officially supported IT standards. Work regularly with ITSSD Operations and applications teams to ensure that the IT standards and procedures have been properly documented and understood by the user community – e.g. ProMS, SAP, Notes/Domino, Web/Inernet, etc. Debug, refine or optimize the application environment in terms of the operating system and hardware components. (20%)

Together with other Technical Architecture’ s Infrastructure Engineering Staff, actively participate in reviewing existing standards and procedures within the context of the enterprise IT architecture, recommending new solutions as appropriate. Participate in the “applied research and development” efforts of the Technical Architecture section, including “proof of concept” setups of systems under serious consideration or hands-on evaluation. (15%)

Act as an SME (Subject Matter Expert) on technical issues, escalated by Help Desk or other ITSSD operational units, for desktops/laptops running Windows XP/Vista and servers running Windows 2003/2008. Recommend fine-tuning guidelines for client and server operating systems as they relate to a particular application environment. (10%)

Perform any other duties as assigned by the supervisor. (5%)

Required qualifications:

Bachelor’s Degree in Computer Science, engineering or other related area. Training in a related technical or engineering discipline, including course work in technical developments and application of leading-edge information technology.

Technical Knowledge:

Strong knowledge and experience with Windows Operating Systems (XP & Server 2003)

Windows Operating Systems Imaging processes

Experience with enterprise client-server systems and applications

Strong knowledge of various scripting technologies

Experience with software testing methodologies

Strong logical thinking with capability to analyze, design and implement business processes and translate them into automated solutions required.

Good technical and business process documentation skills

Understanding of UNICEF’s business processes a plus.

Required work experience:

At least 2 years professional work experience in desktop-based client/server computing and operating systems. Extensive knowledge of the operating systems imaging processes, programming, scripting and documentation writing. Exposure to messaging, network-centric apps (e.g., directory services, Citrix), and advanced networking is highly desirable.

Language skills:

Must be fluent in English. Knowledge of other UN language is desirable.

UNICEF Foundational Competencies that is commonly required for all UNICEF staff

Commitment (e.g., Initiative, especially during emergency situations)

Drive for Result

Embracing Diversity

Integrity

Self-Awareness and Self-Regulation

Team Work (e.g., Team work and leadership ability)

UNICEF Functional Competency that is required for this position

Communication

Analytical and Conceptual Thinking (e.g., Detail oriented)

Building Trust

Judgment

Managing Resources (e.g., ability to organize, plan and prioritize tasks as well as skills for time management and work sharing).

If you have got experience of working in a similar capacity and want to make an active and lasting contribution to build a better world for children, send a detailed curriculum vitae in English, AND a duly completed United Nations Personal History form (available at www.unicef.org/ employ) quoting “VN-ICTOfficer – Technical Architecture” to: isspost@unicef. org. Applications should be received by 17 September 2008. Only candidates who are under serious consideration will be contacted. The successful candidate will be offered a temporary contract for a period of eleven months.

UNICEF’s salary and benefits package is based on the United Nations Common System; visit www.un.org/Depts/ OHRM/salaries_ allowances for further information.

UNICEF is committed to gender equality in its mandate and its staff. Well qualified candidates, particularly females are strongly encouraged to apply